FAQs – New Website Design

How soon can you get started on my new website, and how long will it take to finish?

Projects are typically booked 1 to 2 weeks in advance.  All projects are started once the down payment (invoice sent via PayPal) has been received. More often than not, the project is completed before your requested launch date; providing all content and information has been provided in a timely manner.  The time it takes to complete a project greatly depends on the complexity of the project and how quickly you send the necessary materials and respond to requests for feedback.

How much does a website cost?

The two most common questions asked in regards to website design proposals are: How much does a new website cost, and how long does it take?

When it comes to designing, or redesigning, a new website the answer to both questions really is “it depends.” Liken it to asking an architect how much it would cost to build a house. Do you want a one-story, 2 bedroom home, or do you want a multi-level home with all of the latest custom upgrades and appliances?

Here’s where “it depends” comes into play:

  • Will your site be a static website, a WordPress site, or something else?
  • Will you be placing all of the content yourself?
  • Will we need to purchase stock photos for your site?
  • If it’s a WordPress site, will it be a small starter site, or a full-blown content-rich site with added features such as video and/or photo galleries, or a multi-level slider?
  • If your web project is an update to an existing site: How easy is it to make updates to the current site?  Updates/changes to static sites could take a lot longer than WordPress sites, though some WordPress sites are more difficult to update due to the theme that’s being used.

So basically, it really depends on the the size and scope of the project.

Request a detailed proposal.

What is the best way to contact you?

For the quickest response time, the best way to contact us is by filling out the contact form. Emails are often answered within the hour during the week… or sometimes, within minutes of receipt.

Will I be able to view my web project in progress?

Once the design concept is completed, you will be provided a link to review and critique the site for feedback and round one of the revision(s).  The number of revisions allowed depends on the size of your site.  Most often, the site is developed on our server and then, upon final payment, moved over to your web server — making the site “live.”

Will my site be “Mobile Responsive” and work in different web browsers?

Yes!  Your site will be developed primarily with Chrome, Firefox, Opera and Safari but will work in the most popular web browsers and mobile devices.  We focus on the most current web browser versions.  Older browsers, such as Internet Explorer versions 6, 7 and 8 are not supported. (As a sidebar: It’s always advisable to be running the latest version of your web browser, for security features.)

Can I see a few of the Mobile Responsive sites that you’ve designed?

Absolutely! Check out our online portfolio.

What payment methods do you accept?

Payments are made with Visa, Master Card, American Express and Discover via PayPal (you do not need a PayPal account in order to pay your invoice). You can also pay by check using either PayPal or US mail.

A 50% deposit secures your start date.  Final balance is due upon completion of the project; prior to transfer of files to your web server.  For projects that will take less than a week from start to finish, a 75% deposit is required. For projects that will take less than 24 business hours to complete, payment is due in full and up-front prior to start date.

What is your Cancellation Policy

Cancellations made within 5 business days from the start date will lose 50% of their deposit. Cancellations made after 5 business days will lose the full deposit.

Have more questions about your new website project? Feel free to contact us today!